BizKitHub
DocsAPI ReferenceSupport/api/v1/support/contact-form
postSupportPublic API v1

/api/v1/support/contact-form

Creates a support ticket from a contact form submission. Includes anti-spam geolocation check. Optionally registers the customer as a contact.

supportpostApiV1SupportContact-form

Parameters

1 query · 9 body

10 total
Query · 1
apiKeystringRequired

Your BizKitHub API key (passed as GET parameter).

Key format: A 32-character string matching: ^(PROD|DEV_|ROOT)[A-Za-z0-9]{28}$
Prefixes: PROD (production key), DEV_ (individual developer), ROOT (system key with no limits). Learn more

Body · 9
messagestringRequired

Message body from the customer.

subjectstring

Subject line for the support ticket.

noticestring

Internal note (not visible to customer).

sendToEmailstring

Contact email address.

The system validates the input as a standard email address and automatically applies normalization and canonicalization.

All API responses return the normalized form, and each email address is unique per organisation within the system.

Phone-only contacts: Since 2026-06-10 a contact may exist without an e-mail when it was registered only by phone (e.g. imports of phone-only records). Responses that expose such contacts use API_EMAIL_NULLABLE instead, where this field can be null. Endpoints that accept e-mail as input still require a valid value here — phone-only creation goes through admin-only import / BFF flows.

categorySlugstring

Category slug for routing the ticket.

customerEmailstring

Contact email address.

The system validates the input as a standard email address and automatically applies normalization and canonicalization.

All API responses return the normalized form, and each email address is unique per organisation within the system.

Phone-only contacts: Since 2026-06-10 a contact may exist without an e-mail when it was registered only by phone (e.g. imports of phone-only records). Responses that expose such contacts use API_EMAIL_NULLABLE instead, where this field can be null. Endpoints that accept e-mail as input still require a valid value here — phone-only creation goes through admin-only import / BFF flows.

customerPhonestring

Contact phone number in international (national) format.

Preferred format: +<country_code> <local_number>

  • Leading plus sign (+) is required
  • Followed by the country calling code (e.g. 420)
  • One space after the country code
  • Full local number without spaces

Example: +420 777123456
This format ensures unambiguous storage, validation, and compatibility with SMS, calling, and third-party integrations (e.g. Twilio, WhatsApp, CRM systems).

customerFirstNamestring
customerLastNamestring

Request

POST /api/v1/support/contact-form

post
curl -X POST "https://api.bizkithub.com/api/v1/support/contact-form?apiKey=PRODPGrFxpGEtrOZfuWhnoJohUYBXuOE" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{
  "message": "Hello, how are you?",
  "subject": "Request from Jan",
  "notice": "Internal notice",
  "sendToEmail": "jan@barasek.com",
  "categorySlug": "offer",
  "customerEmail": "jan@barasek.com",
  "customerPhone": "+420 777123456",
  "customerFirstName": "Jan",
  "customerLastName": "Barášek"
}'

Response

JSON payload

{
  "success": true
}

All response codes

1 status code documented

Need an API key?

All BizKitHub API endpoints require authentication via API key.

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