TTL

TTL_003

TTLock gateway is offline

The TTLock healthcheck detected that a lock's gateway transitioned from online to offline. The notification e-mail fires only when no working backup code is in place (or the backup expires within 3 days); otherwise the event is logged at `error` without notification.

What this code means

The TTLock healthcheck detected that a lock's gateway transitioned from online to offline. The notification e-mail fires only when no working backup code is in place (or the backup expires within 3 days); otherwise the event is logged at `error` without notification.

Where you will see it

  • In the subject line of technical-notification e-mails — for example [TTL_003] [ttlHealthcheck] …
  • As a badge in the admin log viewer at /log, where you can filter and drill into individual entries.
  • In the core__system_log table, stored against the code id from core__system_log_code.