SHIPM
SHIPM_SYNC_ERR
Shipment tracking sync failed for one shipment
The tracking-refresh cron could not pull the current status for a specific shipment (carrier API error, credential expiry, invalid tracking number). The batch continues; the shipment is retried on the next tick.
What this code means
The tracking-refresh cron could not pull the current status for a specific shipment (carrier API error, credential expiry, invalid tracking number). The batch continues; the shipment is retried on the next tick.
Where you will see it
- In the subject line of technical-notification e-mails — for example
[SHIPM_SYNC_ERR] [shipmHealthcheck] … - As a badge in the admin log viewer at
/log, where you can filter and drill into individual entries. - In the
core__system_logtable, stored against the code id fromcore__system_log_code.