PAY
PAY_CG_FAIL
Comgate payment status check failed
The Comgate API could not be queried for the current status of a payment. The payment record was not updated in this cycle.
What this code means
The Comgate API could not be queried for the current status of a payment. The payment record was not updated in this cycle.
Where you will see it
- In the subject line of technical-notification e-mails — for example
[PAY_CG_FAIL] [payHealthcheck] … - As a badge in the admin log viewer at
/log, where you can filter and drill into individual entries. - In the
core__system_logtable, stored against the code id fromcore__system_log_code.