GT00002

GT00002

Online payment creation failed

The payment provider rejected the create-payment request (provider API error, wrong credentials or malformed payload). The customer was not redirected to the payment screen — inspect the message body for the provider response.

What this code means

The payment provider rejected the create-payment request (provider API error, wrong credentials or malformed payload). The customer was not redirected to the payment screen — inspect the message body for the provider response.

Where you will see it

  • In the subject line of technical-notification e-mails — for example [GT00002] [gt00002Healthcheck] …
  • As a badge in the admin log viewer at /log, where you can filter and drill into individual entries.
  • In the core__system_log table, stored against the code id from core__system_log_code.