Parameters
JSON body
Request body
application/jsonnamestringRequiredDisplay name.
Reklamace úkliducodestringOptionalUnique code (slug-like). Auto-generated from name when omitted.
cleaning-complaintdescriptionstringOptionalInternal description shown in admin.
defaultAmountnumberRequiredDefault credit amount when this reason is selected.
50defaultAmountMoneynumberOptionalDefault monetary value in the organisation default currency. Omit to inherit from defaultAmount (1:1).
50activebooleanOptionalWhether the reason is selectable. Defaults to true.
isCustomerCarebooleanOptionalMarks the reason as a customer-care event (reklamace / kompenzace / omluva). Credits linked to reasons with this flag contribute to the per-contact customer-care count that penalises repeat-recipients in the CRM score. Defaults to false.