Parameters
JSON body
Request body
application/jsoncomplaintIdstringRequiredComplaint external ID.
Example
a1b2c3d4descriptionstringOptionalUpdated complaint description and reason.
Example
Product arrived with a cracked screen.customerNamestringOptionalUpdated customer full name.
Example
Jan NovákemailstringOptionalUpdated customer e-mail.
Example
jan@example.comphonestringOptionalUpdated customer phone number.
Example
+420 777 123 456refundCountrystringOptionalISO 3166-1 alpha-2 country code for refund.
Example
CZrefundBankAccountstringOptionalUpdated bank account number for refund.
Example
123456789/0100refundVariableSymbolstringOptionalUpdated variable symbol for refund transfer.
Example
25000087branchIdnumberOptionalUpdated branch ID for inspection delivery.
Example
1serviceIdnumberOptionalUpdated external service provider ID.
Example
1dueDatestringOptionaldate-timeUpdated deadline for complaint resolution.
Example
2026-02-15T00:00:00.000Z