/bff/complaint/update

Updates complaint fields. Only provided fields are modified; omitted fields remain unchanged.

ComplaintpostBffComplaintUpdate

Parameters

11 body

11 total

Body · 11

complaintIdstringRequired

Complaint external ID.

descriptionstring

Updated complaint description and reason.

customerNamestring

Updated customer full name.

emailstring

Updated customer e-mail.

phonestring

Updated customer phone number.

refundCountrystring

ISO 3166-1 alpha-2 country code for refund.

refundBankAccountstring

Updated bank account number for refund.

refundVariableSymbolstring

Updated variable symbol for refund transfer.

branchIdnumber

Updated branch ID for inspection delivery.

serviceIdnumber

Updated external service provider ID.

dueDatestring

Updated deadline for complaint resolution.

Format: date-time

Request

POST /bff/complaint/update

post

curl -X POST "https://api.bizkithub.com/bff/complaint/update" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{
  "complaintId": "a1b2c3d4",
  "description": "Product arrived with a cracked screen.",
  "customerName": "Jan Novák",
  "email": "jan@example.com",
  "phone": "+420 777 123 456",
  "refundCountry": "CZ",
  "refundBankAccount": "123456789/0100",
  "refundVariableSymbol": "25000087",
  "branchId": 1,
  "serviceId": 1,
  "dueDate": "2026-02-15T00:00:00.000Z"
}'

Response

JSON payload

{
  "success": true
}

All response codes

1 status code documented

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