/bff/complaint/satisfaction

Records customer satisfaction feedback for a complaint. Typically called after the complaint has been resolved.

ComplaintpostBffComplaintSatisfaction

Parameters

3 body

3 total

Body · 3

complaintIdstringRequired

Complaint external ID.

scorenumberRequired

Customer satisfaction score from 1 (worst) to 10 (best).

Range: 1–10

messagestring

Optional free-text feedback from the customer about the complaint resolution.

Request

POST /bff/complaint/satisfaction

post

curl -X POST "https://api.bizkithub.com/bff/complaint/satisfaction" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{
  "complaintId": "a1b2c3d4",
  "score": 8,
  "message": "Quick and professional resolution, thank you."
}'

Response

JSON payload

{
  "success": true
}

All response codes

1 status code documented

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