Parameters
JSON body
Request body
application/jsonproductIdnumberOptionalApply this policy to a specific product.
Example
42categoryIdnumberOptionalApply this policy to all products in a category.
Example
5titlestringRequiredPolicy title displayed to staff and optionally to customer.
Example
Standard return policybodystringRequiredFull policy text in HTML or plain text. Defines terms and conditions for complaints.
Example
Items may be returned within 14 days of delivery.validFromstringRequireddate-timeDate from which this policy version is effective.
Example
2026-01-01T00:00:00.000ZvalidTostringOptionaldate-timeDate until which this policy is effective. Null means open-ended.
Example
2026-12-31T23:59:59.000ZallowStornobooleanOptionalIndicator of whether free cancellation/storno is allowed under this policy.
Default:
falsestornoFreeHoursnumberOptionalNumber of hours before the reservation/event during which storno is free of charge.
Example
48stornoFeePercentnumberOptionalStorno fee as a percentage of the order price when cancelled within the fee window.
Example
50stornoFeeDeadlineHoursnumberOptionalNumber of hours before the reservation/event within which the storno fee applies. Cancellations before this window use stornoFreeHours rules.
Example
24