# B0000001: Generic error without a specific code

- Module: B. Generic fallback error (legacy)
- Severity: Error
- Impact: Operators. Organisation staff should take a look. Customers are not affected.
- Retry: Not retryable. Retrying will not help until the cause is fixed.
- Reference: https://docs.bizkithub.com/en/system-codes/B0000001

## What happened

A log entry was written without a dedicated code, so the generic fallback code was assigned. The actual cause is described in the log message body.

## Likely causes

- A component logged an event without supplying its own code.
- An unexpected error was captured by a generic error handler.

## How to resolve

1. Open the log detail in admin and read the message body for the real cause.
2. If the entry comes from your integration, send a dedicated code with each log event.
3. Report recurring platform-side entries to support@bizkithub.com.

## Related codes

- API_UNCAUGHT: Uncaught exception on API surface
- API_TRK: Client-reported tracking event