PUBLIC_FORM_DOES_NOT_EXIST

Form does not exist or is not active.

The form referenced by code or slug does not exist in this organisation, or its `active` flag is false and it has been hidden from the public API. Inactive forms intentionally return 404 (not 403) so the existence of internal-only forms is not disclosed.

Example Error Response

JSON format

{
  "error": {
    "code": "PUBLIC_FORM_DOES_NOT_EXIST",
    "message": "Form does not exist or is not active.",
    "description": "The form referenced by code or slug does not exist in this organisation, or its `active` flag is false and it has been hidden from the public API. Inactive forms intentionally return 404 (not 403) so the existence of internal-only forms is not disclosed."
  }
}

Troubleshooting Steps

Follow these steps to resolve this error

Verify the form code/slug is correct and the form belongs to the organisation behind the API key.

In the admin UI, check that the form is published / active.

System Logs

For detailed system information about this error, check the system logs in your BizKitHub Admin dashboard. We provide transparent access to all system logs including detailed error information, request traces, and debugging data.

Need Help?

If you're still experiencing issues after following the troubleshooting steps, our support team is here to help.

Contact Support

Related Resources

Last updated: May 19, 2026

Back to Error Codes