BizKitHub
DocsError CodesINTERNAL_EMAIL_NOT_VERIFIED
Internal

INTERNAL_EMAIL_NOT_VERIFIED

Please verify your e-mail before signing in.

The account exists as a pending shop__contact_register_request row that has not yet been confirmed. The caller must either enter the 6-digit code from the confirmation e-mail or click the link in it. The register row survives for 24 hours after signup; expired rows are treated as if the account never existed.

Example Error Response

JSON format

{
"error": {
"code": "INTERNAL_EMAIL_NOT_VERIFIED",
"message": "Please verify your e-mail before signing in.",
"description": "The account exists as a pending shop__contact_register_request row that has not yet been confirmed. The caller must either enter the 6-digit code from the confirmation e-mail or click the link in it. The register row survives for 24 hours after signup; expired rows are treated as if the account never existed."
}
}

Troubleshooting Steps

Follow these steps to resolve this error

1

Open the confirmation e-mail and type the 6-digit code on the verification screen, or click the "Confirm registration" link.

2

If the e-mail is lost, request a resend from the verification screen (3 attempts, 60 s between each).

3

If the 24-hour window has lapsed, the registration must be started from scratch.

System Logs

For detailed system information about this error, check the system logs in your BizKitHub Admin dashboard. We provide transparent access to all system logs including detailed error information, request traces, and debugging data.

Need Help?

If you're still experiencing issues after following the troubleshooting steps, our support team is here to help.

Contact Support

Last updated: October 24, 2026