INTERNAL_ACCOUNT_CAN_NOT_DETERMINATE_USER_IP

Internal

Can not determinate user IP.

Failed to detect user IP address from HTTP request.

Example Error Response

JSON Response
{
  "error": {
    "code": "INTERNAL_ACCOUNT_CAN_NOT_DETERMINATE_USER_IP",
    "message": "Can not determinate user IP.",
    "description": "Failed to detect user IP address from HTTP request."
  }
}

Troubleshooting

Follow these steps to resolve this error:

1

Verify that you are making the request from the brj.app production domain and that the application middleware is working.

💡 System Logs

For detailed system information about this error, check the system logs in your BizKitHub Admin dashboard. We provide transparent access to all system logs including detailed error information, request traces, and debugging data.

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Last updated: August 6, 2025