INTERNAL_ACCOUNT_CAN_NOT_DETERMINATE_USER_IP

Can not determinate user IP.

Failed to detect user IP address from HTTP request.

Example Error Response

JSON format

{
  "error": {
    "code": "INTERNAL_ACCOUNT_CAN_NOT_DETERMINATE_USER_IP",
    "message": "Can not determinate user IP.",
    "description": "Failed to detect user IP address from HTTP request."
  }
}

Troubleshooting Steps

Follow these steps to resolve this error

Verify that you are making the request from the bizkithub.com production domain and that the application middleware is working.

System Logs

For detailed system information about this error, check the system logs in your BizKitHub Admin dashboard. We provide transparent access to all system logs including detailed error information, request traces, and debugging data.

Need Help?

If you're still experiencing issues after following the troubleshooting steps, our support team is here to help.

Contact Support

Related Resources

Last updated: February 16, 2026

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